Privacy Policy

1. Overview

This Privacy Policy explains how The Founder Hub collects, uses, shares, and protects personal information when you visit our website, join the waitlist, request access, or use Platform features.

We design the Platform for founders who expect discretion, verification, and professional handling of business and identity data.

2. Information We Collect

We may collect the following categories of information:

• Contact details such as name, email address, and phone number.
• Founder and business profile information, including company stage, sector, traction, and documents you choose to upload.
• Access credentials, invitation codes, and verification status.
• Usage data such as pages viewed, feature interactions, device type, browser, and approximate location derived from IP address.
• Communications you send to us, including support requests and program applications.

3. How We Use Information

We use personal information to:

• Review and manage waitlist and private access requests.
• Verify identity and maintain trusted founder profiles.
• Operate Platform features, including AI-assisted guidance and readiness scoring.
• Communicate about access, programs, security, and product updates.
• Improve performance, security, analytics, and product development.
• Comply with legal obligations and enforce our terms.

4. Legal Bases for Processing

Where required, we process personal information based on one or more of the following: your consent, performance of a contract or steps prior to entering a contract, legitimate interests in operating and securing the Platform, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information with service providers that help us host infrastructure, send communications, verify contact details, analyze usage, or provide AI processing—subject to appropriate safeguards.

We may disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, or business transfer. Verified founder or business details may be shown within the Platform according to your profile settings and program participation.

6. Data Retention

We retain personal information for as long as needed to provide the Platform, fulfill the purposes described in this policy, resolve disputes, and meet legal or compliance requirements.

You may request deletion of certain information, subject to limits where retention is required for security, fraud prevention, or legal compliance.

7. Security

We apply administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration.

No method of transmission or storage is completely secure. You are responsible for safeguarding credentials and devices used to access the Platform.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is consent-based.

To exercise these rights, contact privacy@thefounderhub.com. We may need to verify your request before responding.

10. Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, measure traffic, and improve the website experience. You can manage cookies through your browser settings, though some features may not function properly if cookies are disabled.

11. Children

The Platform is not directed to children under 16, and we do not knowingly collect personal information from children.

12. Changes and Contact

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

Questions about this Privacy Policy may be sent to privacy@thefounderhub.com.